Whale-come to the Engagio Hydrophone!

Engagio is dedicated to building a platform for you and we want your input! The Engagio Product Team reviews ideas submitted through Engagio Hydrophone on a biweekly basis and use these ideas as we develop new features, so don't be shy!

1 Vote

Add SalesForce Account Teams integration to Engagio

Please incorporate this feature with Engagio! More info about this function: https://help.salesforce.com/articleView?id=accountteam_def.htm&type=5

Created 20 May 20:20 by Guest

0 New idea
5 Vote

Incorporate an MQA "Predictor" to help ALL customers

I'm sure that for Engagio, many customers ask the same question... "what should our specific MQA threshold be?". That's a tough question to answer, especially if you aren't intimate with the business and/or have the time to devote hours of researc...

Created 03 May 19:12 by Guest

3 Looking into it
3 Vote

I would like to be able to measure the number of people at an account doing certain things and would need the field "Engaged People" to be dynamic with the filters I add

No description provided

Created 05 Nov 16:46 by Guest

0 Duplicate
3 Vote

Allow more than one activity in the selector criteria.

Orchestrator has been incredibly useful in building reports and audiences, but one of the limitations is the inability to stack activity filters on top of each other. For example, if I wanted to create an activity report or build an audience compr...

Created 24 Oct 00:09 by Guest

1 We love it
4 Vote

Roles and Permissions

Please introduce more robust roles and permissions where we can start to restrict whether or not people can create lists and access certain parts of Engagio.

Created 05 Apr 18:57 by Guest

0 Working on it
3 Vote

New contacts added via Scout in account owner name (not 'Engagio integration user')

When adding contacts to Salesforce via the Scout extension, the contact owner ends up being ‘Engagio Integration User’. Therefore Sales runs reports on ‘My Contacts’, these people are missed. When contacts are added to Salesforce, they should defa...

Created 21 Jun 12:28 by Guest

1 Will not implement
2 Vote

Enable rules to prevent certain L2A matching

We have experienced a few cases where Engagio matched the lead to the wrong account. Instead of deleting the lead or create new accounts whenever this happens, I would really like to have the ability to prevent certain L2A matching. For example, h...

Created 07 Nov 17:39 by Guest

0 We love it
2 Vote

Admin users page improvements

on admin user list need the ability to search a user rather than command/control f.

Created 31 Oct 13:52 by Guest

0 Working on it
1 Vote

Multiple Journeys

Multiple journeys for partners, customers, prospects

Created 18 Mar 16:17 by Guest

0 New idea
1 Vote

Display the name of the Tenant at the top of the Screen and on Exports

As and Agency, its important to know which instance you are in at all times. In additional when we export files, prepend the file name with the tenant name. Reduce PII risk.

Created 17 Mar 21:16 by Rachel Plut

0 New idea