Whale-come to the Engagio Hydrophone!

Engagio is dedicated to building a platform for you and we want your input! The Engagio Product Team reviews ideas submitted through Engagio Hydrophone on a biweekly basis and use these ideas as we develop new features, so don't be shy!

1 Vote

Engage Filtering

Make it more obvious that a filter is applied in engage. Sometimes we don't see data that we expect to be there and it leads us to think there is something wrong with, but it is because there is a filter applied and we simply didn't know because i...

Created 17 Jun 18:48 by Guest

0 Already exists
1 Vote

Engagement Minutes (1 Month)

Under Engagement minutes, like how you have Engagement Minutes (3 Mo) Field. As we change the date range, engagement minutes (3 months) historical data changes. It will be good to have out of the box Engagement Minutes (1 Month) and with historica...

Created 13 Jun 16:01 by Guest

0 Already exists
1 Vote

CRM long text fields in Account Summary

This idea is to improve the usability of long text fields in the account summary module in Engagio. At the moment, only a small preview is shown (see Account Plan in the below screenshot). Ideally, we would be able to expand the contents of a fiel...

Created 04 Jun 15:09 by Guest

0 Looking into it
1 Vote

Delete subscriptions when user is deleted

I noticed I had deleted a few users (a couple of weeks ago) because they are no longer with our company. Today I noticed their subscriptions were NOT deleted. I had to delete those as well. It would be great if someone was removed as a user, their...

Created 28 May 22:39 by Guest

0 We love it
1 Vote

Show activity of email opens in the activity section of Scout

Show activity of email opens in the activity section of Scout

Created 21 May 20:38 by Guest

0 Looking into it
1 Vote

Search for accounts should be sorted by highest engagement

Right now if you search for an account and just search the word Saunders, you will see hundreds of accounts with the name Saunders, none fo which have any engagement. However, there are 3 accounts in the system called Saunders Const Inc that have ...

Created 16 May 18:04 by Guest

0 Already exists
1 Vote

Custom Field to Count People

Would like to be able to count the number of people at an account with Marketing Engagement but right now you can only do count of activities, engagement mins, first engagement date or last.

Created 10 May 16:50 by Guest

0 Looking into it
1 Vote

Filtering the Awareness report with the filters at the top of the page!

Currently, on the Awareness page, you cannot use the filtering at the top of the page to view data in the chart differently. For example, I have an account list with 100 accounts. If I want to look at awareness at accounts in Canada (which equals ...

Created 10 May 16:19 by Guest

0 Looking into it
1 Vote

Filtering on Highlights and Most Engaged Accounts

When you're in the Accounts Tab in Engage, the top shows Highlights and Most Engaged Accounts. I'm noticing that filters work for some things (like I can exclude an account) but not other things (if I exclude certain activity types they are still ...

Created 10 May 15:58 by Guest

1 We love it
1 Vote

Enhancement Request: No Limits To Engagement Minutes Configuration

For the enhancement request, I'd like to be able to filter Engagement Minutes by many filters instead of just type and one more field. As you can see, I'm able to filter SFDC Reports with many filters (i.e., 7) with many AND/OR logic statement...

Created 26 Apr 04:12 by Andrew Slutzky

0 Looking into it