Whale-come to the Engagio Hydrophone!

Engagio is dedicated to building a platform for you and we want your input! The Engagio Product Team reviews ideas submitted through Engagio Hydrophone on a biweekly basis and use these ideas as we develop new features, so don't be shy!

11 Vote

Add a tool-tip that explains how Engagement Minutes were calculated for a given person

Why is it useful?It would help to understand just how Engagement Minutes were calculated for a given person without going through and doing all of the math. Who would benefit from it? All users would benefit from having the function available. ...

Created 10 Apr 23:51 by Guest

1 We love it
9 Vote

See the actual opportunities from the Program-Impact Report!

it would be awesome to be able to see the opportunities that were opened after success/responded in any program/campaign has been reached. Currently, it's a static field that just says something like "5". I'd love to drill down to see what the act...

Created 22 Apr 19:41 by Guest

0 Looking into it
5 Vote

I would like to be able to measure the number of people at an account doing certain things and would need the field "Engaged People" to be dynamic with the filters I add.

This will make the filtering functionality much more valuable to segment audiences and understand at a deeper level how accounts are engaging around.

Created 04 Nov 22:35 by Heather Sutherland

0 We love it
5 Vote

Incorporate an MQA "Predictor" to help ALL customers

I'm sure that for Engagio, many customers ask the same question... "what should our specific MQA threshold be?". That's a tough question to answer, especially if you aren't intimate with the business and/or have the time to devote hours of researc...

Created 03 May 19:12 by Guest

4 Looking into it
4 Vote

Roles and Permissions

Please introduce more robust roles and permissions where we can start to restrict whether or not people can create lists and access certain parts of Engagio.

Created 05 Apr 18:57 by Guest

0 Working on it
3 Vote

I would like to be able to measure the number of people at an account doing certain things and would need the field "Engaged People" to be dynamic with the filters I add

No description provided

Created 05 Nov 16:46 by Guest

0 Duplicate
3 Vote

Allow more than one activity in the selector criteria.

Orchestrator has been incredibly useful in building reports and audiences, but one of the limitations is the inability to stack activity filters on top of each other. For example, if I wanted to create an activity report or build an audience compr...

Created 24 Oct 00:09 by Guest

1 We love it
3 Vote

New contacts added via Scout in account owner name (not 'Engagio integration user')

When adding contacts to Salesforce via the Scout extension, the contact owner ends up being ‘Engagio Integration User’. Therefore Sales runs reports on ‘My Contacts’, these people are missed. When contacts are added to Salesforce, they should defa...

Created 21 Jun 12:28 by Guest

1 Will not implement
3 Vote

Waterfall funnel at the AE Territory level

We like the new ABM Scorecard - especially the Compare feature. Would be nice to see that same feature in an AE view in the Engagement section which also has their ABM Scorecard.

Created 10 May 20:10 by Guest

11 Planned
3 Vote

It would be cool to click into the Greatest Hits section to drill down on which people did those actions?

When viewing the greatest hits section, I can't drill down on any information? I'd love to click on a Top page visited to see more information on which accounts and people visited that page, opened an email, or had an interesting moment. Currently...

Created 08 May 17:03 by Guest

1 Looking into it