Looking into it | Whale-come to the Engagio Hydrophone!

See the actual opportunities from the Program-Impact Report!

it would be awesome to be able to see the opportunities that were opened after success/responded in any program/campaign has been reached. Currently, it's a static field that just says something like "5". I'd love to drill down to see what the act...

Created 22 Apr 07:41pm by Guest

0 Looking into it

5 Vote

Incorporate an MQA "Predictor" to help ALL customers

I'm sure that for Engagio, many customers ask the same question... "what should our specific MQA threshold be?". That's a tough question to answer, especially if you aren't intimate with the business and/or have the time to devote hours of researc...

Created 3 May 07:12pm by Guest

4 Looking into it

3 Vote

It would be cool to click into the Greatest Hits section to drill down on which people did those actions?

When viewing the greatest hits section, I can't drill down on any information? I'd love to click on a Top page visited to see more information on which accounts and people visited that page, opened an email, or had an interesting moment. Currently...

Created 8 May 05:03pm by Guest

1 Looking into it

2 Vote

Role hierarchy for user table

When looking at users it would be helpful to see and customize: Department Manager Title Geo/region/area etc. As well as see at a high level how many accounts and contacts they own.

Created 29 May 05:52pm by Guest

1 Looking into it

2 Vote

Please incorporate Outreach open and click logging into Engagio activity calculations WITHOUT creating separate activities in salesforce to do so

Your integration with Outreach is incomplete. A significant value of Outreach (and any email automation platform built for sales and SDRs) is logging opens and clicks on emails sent through Outreach. As of right now, these activities are not fed i...

Created 25 Apr 07:10pm by Guest

1 Looking into it

1 Vote

emails with hyperlinks in the URL shown in Engagio are not decipherable - its a bunch of code?

Emails sent from hubspot (for example) that have a URL in the subject line appear as HTML code text in Engagio. It would be great if this could be simple text in our application to make it easier to read for users.

Created 14 Nov 06:32pm by Guest

0 Looking into it

1 Vote

Whale-come to the Engagio Hydrophone!

Engagio is dedicated to building a platform for you and we want your input! The Engagio Product Team reviews ideas submitted through Engagio Hydrophone on a biweekly basis and use these ideas as we develop new features, so don't be shy!

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See the actual opportunities from the Program-Impact Report!

Incorporate an MQA "Predictor" to help ALL customers

It would be cool to click into the Greatest Hits section to drill down on which people did those actions?

Role hierarchy for user table

Please incorporate Outreach open and click logging into Engagio activity calculations WITHOUT creating separate activities in salesforce to do so

emails with hyperlinks in the URL shown in Engagio are not decipherable - its a bunch of code?

admin capability of re-mapping fields for Engagement minute usage

Legend on Account Journey Trend Charts/Consistent Colors for Stacked Bar Charts

CRM long text fields in Account Summary

Show activity of email opens in the activity section of Scout

Filter by status

Identify yourself with your email address

See the actual opportunities from the Program-Impact Report!

Incorporate an MQA "Predictor" to help ALL customers

It would be cool to click into the Greatest Hits section to drill down on which people did those actions?

Role hierarchy for user table

Please incorporate Outreach open and click logging into Engagio activity calculations WITHOUT creating separate activities in salesforce to do so

emails with hyperlinks in the URL shown in Engagio are not decipherable - its a bunch of code?

admin capability of re-mapping fields for Engagement minute usage

Legend on Account Journey Trend Charts/Consistent Colors for Stacked Bar Charts

CRM long text fields in Account Summary

Show activity of email opens in the activity section of Scout