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New contacts added via Scout in account owner name (not 'Engagio integration user')

When adding contacts to Salesforce via the Scout extension, the contact owner ends up being ‘Engagio Integration User’. Therefore Sales runs reports on ‘My Contacts’, these people are missed. When contacts are added to Salesforce, they should default to the account owners name. 

  • Guest
  • Jun 21 2019
  • Will not implement
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  • Admin
    Katie Graves commented
    27 Jan 19:47

    Although this is not possible through our integration you could use an Automation in Engagio to clean up this data