Whale-come to the Engagio Hydrophone!

       Engagio is dedicated to building a platform for you and we want your input! The Engagio Product Team reviews ideas submitted through Engagio Hydrophone on a biweekly basis and use these ideas as we develop new features, so don't be shy! 

New contacts added via Scout in account owner name (not 'Engagio integration user')

When adding contacts to Salesforce via the Scout extension, the contact owner ends up being ‘Engagio Integration User’. Therefore Sales runs reports on ‘My Contacts’, these people are missed. When contacts are added to Salesforce, they should default to the account owners name. 

  • Guest
  • Jun 21 2019
  • Will not implement
  • Attach files
  • Admin
    Katie Graves commented
    27 Jan 07:47pm

    Although this is not possible through our integration you could use an Automation in Engagio to clean up this data